Acronym for IT asset management . #AssetManagement #ITIL #ITSM
(1) The tracking and optimization of IT equipment and related products; the implementation of a set of operating and accounting procedures intended to maximize the return on investment (ROI) of the equipment assets of an organization, especially capital assets. (2) According to ITIL, asset...
Any action resulting in a new status or value in baseline or configuration data. #ConfigurationManagement #ChangeManagement #ITSM #Practices #AssetManagement #Processes #ITIL #BestPractice
This function is primarily responsible for responding to tickets (incidents, questions, and service requests) from end users that relate to IT hardware, software, and applications used directly by the end users. This function is often also responsible for the management of assets assigned to end...
A secure software library where all versions of software CI's that have been accepted from the developer or supplier are held in their definitive, quality-controlled form. By necessity, this logical library may have to occupy one or more physical locations. #ConfigurationManagement ...
Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service...
The capability of remotely uploading software programs or upgrades to customers’ workstations. This technology saves service desk or support center staff members from leaving their stations and making trips to the field. See Automatic Software Distribution . #Infrastructure ...
One or more locations in which the definitive and approved versions of all software CIs are securely stored. The DSL may also contain associated CIs, such as licenses and documentation. The DSL is a single logical storage area, even if there are multiple locations. All software in the DSL is...
Used to describe IT systems and solutions built or used inside organizations without formal approval or IT support. #SWOTAnalysis #SupportModels #Infrastructure #ServiceSupport #BusinessAlignment #InternetofThings #Technology #AssetManagement
1 Comment - no search term matches found in comments.
The capability provided to the consumer (organization or individual) is to deploy onto the cloud infrastructure consumer-created or acquired applications created using programming languages and tools supported by the provider. The consumer does not manage or control the underlying cloud...